Reduced Downtime
Proactive monitoring and rapid resolution experts keep your applications available.
Applications Support Engineers
Maximise Uptime. Optimise Performance. Expert Support for Your Business Applications.
We provide specialists who master configuration, administration, security, and integration across mission-critical ERP, CRM, SCM, eCommerce, and industry platforms.
ROI Realisation
Ensure systems mirror business workflows so every licence and module earns its keep.
Specialised Expertise
Access rare talent familiar with sector-specific, regulated application stacks.
Specialised Business Application Coverage
Comprehensive support across the enterprise landscape, aligned to the processes your teams rely on daily.
HR & Workforce
HRM, HRMS, HCM, WFM, LMS platforms governing people data, scheduling, and development.
Enterprise Core
ERP, MRP, SCM, BPM suites orchestrating finance, operations, and supply chain execution.
Customer & Sales
CRM, eCommerce, marketplaces, POS, and service field management ecosystems.
Industry Verticals
EdTech, MedTech, AdTech, EMS, and ITSM platforms tailored to regulated environments.
Key Talent Roles We Provide
Blending functional mastery with technical rigour so every application delivers measurable impact.
Application Administrators
Oversee system health, manage user security, execute updates, and resolve day-to-day issues.
Functional Consultants
Configure modules, map business processes, and guide adoption for suites such as SAP or Salesforce.
Application Support Specialists
Handle complex troubleshooting, integration diagnostics, and mission-critical incident response.
Core Support Capabilities
Hands-on services that keep your platforms secure, tuned, and embraced by end users.
System Administration & Health
- User access and RBAC management.
- Patch, upgrade, and release coordination.
- Performance monitoring with actionable tuning.
Configuration & Customisation
- Translate requirements into system configuration.
- Manage integrations across ERP, CRM, and custom platforms.
- Oversee change control and regression readiness.
End-User Support & Training
- L2/L3 ticket resolution and escalation management.
- Knowledge base curation and user enablement.
- Targeted training programmes boosting adoption.
Our Business Applications Experience
Teams fluent in both cloud-native and legacy platforms so you can modernise without disrupting operations.
People & Workforce Suites
Workday HCM, SAP SuccessFactors, Oracle Fusion Cloud HCM, UKG Pro, BambooHR, Rippling, ADP, Gusto.
Commerce & Customer Platforms
Shopify, WooCommerce, Magento, BigCommerce, Salesforce Commerce Cloud, PrestaShop, Amazon Seller Central, eBay, Etsy, Mirakl.
CRM & Sales Engines
Salesforce Sales Cloud, Microsoft Dynamics 365, HubSpot, Zoho CRM, Pipedrive, SugarCRM.
ERP & Finance
SAP S/4HANA, Oracle NetSuite, Microsoft Dynamics 365 ERP, Sage Intacct, Infor CloudSuite, Odoo.
Supply Chain & Operations
SAP IBP, Oracle SCM Cloud, Blue Yonder, Coupa, Plex Systems, Kinaxis.
Field & Workforce Execution
Salesforce Field Service, ServiceMax, Gainsight, IFS, UKG, Workday WFM, ADP Workforce Now, Ceridian Dayforce.
Customer Touchpoints
Square POS, Toast, Lightspeed, Clover, Shopify POS, SharePoint, Google Workspace, M-Files, DocuWare.
Digital Experience & Process
WordPress, Drupal, Joomla, Contentful, Adobe AEM, Appian, Pega, ServiceNow Creator Workflow, Kissflow.
Learning, Monitoring & Analytics
Cornerstone OnDemand, Moodle, Canvas, Blackboard, Docebo, SolarWinds, Datadog, Power BI, Tableau, Looker, Qlik Sense.
Industry Solutions
Duolingo, Coursera, Kahoot!, PowerSchool, Epic, Cerner, Teladoc, Medtronic, Google Marketing Platform, The Trade Desk, Criteo, Salesforce Marketing Cloud.
Flexible Partnership Models
Choose how you engage our experts based on urgency, scope, and accountability.
Direct Hire & Permanent Placement
Technical vetting for long-term application administrators and functional consultants.
Managed Support Services
Outsourced Level 1-3 coverage with SLAs, knowledge management, and KPI reporting.
Project-Based Consulting
Specialists for migrations, upgrades, integration programmes, and targeted enhancements.
Specialised Vetting for Application Experts
We validate real-world expertise so your teams gain partners who can deliver from day one.
- Workflow mastery assessments mapping complex processes to application capability.
- Configuration scenarios validating module setup and permission models.
- Integration troubleshooting exercises covering APIs and data synchronisation.
Success Snapshot
Engagement models aligned to uptime, integration velocity, and cost predictability goals.
Global ERP Stabilisation
Fixed-fee managed services plus block hours delivered 24/7 monitoring and incident response.
Result: Cost predictability and freed internal teams for strategic innovation.
Acquisition Integration Velocity
Staff augmentation and consumption-based support merged disparate systems into a single cloud platform.
Result: Rapid scaling of cloud architects and migration specialists during growth waves.
Retail Performance Optimisation
Consumption-based managed services with performance SLAs sustained AI-driven commerce workloads.
Result: Efficient costs in off-peak periods and guaranteed throughput during peak sales.
Do not let unsupported applications become bottlenecks.
Start a conversation about your application support requirements and keep transformation on track.